jililife Terms and Conditions

By using the jililife website and services, you are considered to have fully read, understood and accepted these terms and conditions. These terms form a legally binding agreement. If you do not agree with any part of these terms, please refrain from using this platform.

These terms apply to all services on the jililife platform — including sports betting, casino games, slots, fishing games and other gaming products. jililife is committed to ensuring fair, transparent and responsible service at all times.

2.1 Age Requirement

Users must be at least 21 years old to open an account on jililife. No person under the age of 21 may register or play on this platform. We may request proof of age during identity verification.

2.2 One Account Policy

Each user may open only one account. If a single person is found to hold multiple accounts, all accounts will be permanently closed and all deposited funds and bonuses may be forfeited.

2.3 Registration Information

It is the user's responsibility to ensure that all information provided at registration — name, mobile number, email — is accurate and kept up to date. jililife reserves the right to close an account if false information is provided.

• Only one account is permitted per mobile number or email address.
• Members of the same household may open separate accounts, but each account must be verifiable with distinct identity information.
• Operating multiple accounts from the same IP address is prohibited.

It is entirely your responsibility to keep your account password and login details confidential. Giving or selling account access to a third party is prohibited.

jililife may initiate a Know Your Customer (KYC) process at any time. This process may require submission of a National Identity Card (NID), passport or other government-issued documents. Withdrawals may be held pending completion of verification.

• jililife reserves the right to temporarily suspend an account if suspicious activity is detected.
• If you suspect your account has been hacked or accessed without authorisation, notify support immediately.
• Failure to respond to identity verification requests may result in permanent account closure.

4.1 Deposit Conditions

The minimum deposit amount is ৳500 (five hundred taka). Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer. Deposited funds must come only from the account holder's own payment source — depositing using another person's account is prohibited.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳500. Withdrawal processing generally takes between 30 minutes and 3 hours. However, withdrawals may be temporarily delayed if an identity verification process is ongoing.

4.3 Transaction Verification

• All transactions are secured with SSL encryption.
• Additional verification may be requested for suspicious transactions.
• Transactions linked to money laundering or fraudulent activity will be cancelled and the relevant authorities will be informed.

5.1 Welcome Bonus

Newly registered members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 earns a ৳1,000 bonus — total balance ৳2,000; or depositing ৳42,000 or more earns the maximum ৳20,000 bonus — total balance ৳62,000.

5.2 Wagering Requirement

Bonus funds must be wagered 20 times (20x) before withdrawal. This means that for a ৳1,000 bonus, a total of ৳20,000 in bets must be placed before withdrawal.

5.3 General Bonus Rules

• Each bonus offer has its own validity period — if the conditions are not met within that period, the bonus will be cancelled.
• Bonuses are for personal use only — attempting to claim bonuses across multiple accounts will be treated as bonus abuse.
• jililife's decision is final on all bonus-related matters.
• jililife reserves the right to change bonus terms.

The following activities are strictly prohibited and may result in permanent account closure:

• Operating an account under a false identity or in another person's name.
• Placing bets using software bots, automated tools or scripts.
• Abusing bonuses or exploiting system vulnerabilities.
• Money laundering or depositing funds from illegal sources.
• Harassing, defrauding or attempting to harm other players.
• Attempting to interfere with the platform's security systems.

All games on jililife are operated through third-party software providers such as JILI, PG Soft, Pragmatic Play, Spribe, Evolution Gaming, Ezugi, Microgaming and NetEnt. The outcome of each game is determined by a certified Random Number Generator (RNG) that ensures fairness.

• All bets are final — bets cannot be cancelled once a game has been completed.
• If a game remains incomplete due to a technical fault, the bet for that round will be cancelled and the funds returned.
• The minimum and maximum bet limits are displayed in the interface of each game.
• For sports betting, bets placed before odds change will remain active at the confirmed odds.

jililife believes that gaming is a form of entertainment — not a source of income in any way. We are committed to promoting responsible gaming.

Users may set deposit and betting limits on their own accounts. Contact support if you need to enable a temporary break or Self-exclusion.

• Never bet with money you need or have borrowed.
• Repeatedly betting to recover losses is a sign of problem gaming.
• Visit our Responsible Gaming page to learn more.

jililife protects your personal information with the highest priority. We use industry-standard SSL encryption and do not sell your information to third parties.

Visit our Privacy Policy page to learn more about our full privacy policy.

• Data is collected solely for the purposes of providing services, verification and fraud prevention.
• Information is not shared with any government agency except where legally required.
• Requests to correct or delete your information can be made through support.

jililife provides services on an as-is basis. Services may be temporarily unavailable due to technical issues, internet outages or third-party software problems — jililife is not liable in such cases.

• jililife is not obliged to provide compensation for temporary service interruptions caused by server maintenance.
• jililife is not liable for issues arising from the user's own device or network problems.
• Terms may be suspended in force majeure situations (natural disasters, government directives).

jililife reserves the right to change these terms at any time. Users will be notified of significant changes by email or in-app notice. Updated terms will be considered effective from the date of publication.

Users may close their account at any time. Please withdraw any remaining balance before closing your account. If applicable bonus conditions have not been met, the bonus portion may be forfeited.

If you have any questions or complaints about these terms, please contact our support team. Our support team provides service in English seven days a week, twenty-four hours a day.

• Live Chat: 24/7 in English — use the live chat option on the website.
• Email: [email protected]